1. Information We Collect

We collect information that you provide directly to us when you:

• Register or create an account on our website
• Place an order or make a purchase
• Subscribe to our newsletter or promotional emails
• Contact our customer support team
• Participate in surveys, contests, or promotions

The types of personal information we collect include:

• Personal Identifiers: Name, email address, phone number, date of birth
• Address Information: Billing address, shipping address, city, state, PIN code
• Payment Information: Credit/debit card details (processed securely via payment gateways — we do not store card data)
• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time spent
• Order History: Products purchased, order amounts, return and refund history

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders and send related information (order confirmation, invoices, shipping updates)
• To manage your account and provide customer support
• To send promotional communications, offers, and newsletters (you may opt out at any time)
• To personalize your shopping experience and show relevant products
• To improve our website, products, and services
• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To comply with legal obligations and resolve disputes
• To conduct analytics and understand how our website is used

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Logistics & Delivery Partners: To ship and deliver your orders (e.g., Blue Dart, Delhivery, DTDC, India Post)
• Payment Gateway Providers: To process your payments securely (e.g., Razorpay, PayU, Cashfree)
• Technology Service Providers: For website hosting, email services, analytics, and customer support tools
• Legal Authorities: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the new entity

All third-party service providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, keep you logged in, and understand how you use our website.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain features of our website. For more details, please refer to our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL (Secure Socket Layer) encryption for data transmission
• Secure payment processing through PCI-DSS compliant gateways
• Regular security audits and vulnerability assessments
• Restricted access to personal data on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to:

• Comply with our legal obligations (e.g., tax records for 7 years as per Indian law)
• Resolve disputes and enforce our agreements
• Maintain business records for analysis and audit purposes

If you wish to delete your account, please contact us. We will delete your data within 30 days, except where retention is required by law.

7. Your Rights

As a user, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Deletion: Request deletion of your personal data (subject to legal requirements)
• Right to Opt-Out: Unsubscribe from marketing emails at any time via the unsubscribe link
• Right to Data Portability: Request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at privacy@hindustaninub.in.

8. Children's Privacy

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete such information promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or by placing a prominent notice on our website. The updated policy will be effective immediately upon posting.

We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Information Technology (Amendment) Act, 2008. Any disputes arising shall be subject to the exclusive jurisdiction of courts in [Your City], India.